Robots are going to do many things for us in the future, including serving customers at banks. HSBC Bank and SoftBank Robotics America have already partnered up to test this idea. They are using a Pepper Robot to provide product information to customers.
Pepper can notify the bank staff based on customers’ answers. It can also provide information on ATMs, the HSBC mobile banking app, and other services. Customers can even pose for a selfie with it.